Question 1

What types of tours does Trails offer?

Accepted Answer

At Trails, we offer a variety of customized tours across Turkey, including cultural tours, gastronomic experiences, private luxury trips, adventure tours, and coastal getaways. Whether you want to explore ancient ruins, enjoy a food-focused journey, or relax on a private yacht, we tailor experiences to match your preferences.

Question 2

Do you provide airport transfers and private car hire?

Accepted Answer

Yes! We offer VIP transfers and private car hire with a driver to ensure a stress-free and comfortable journey. Whether you need an airport pickup, a day trip with a personal chauffeur, or a multi-day private transfer service, we handle all transportation arrangements for you.

Question 3

Can you plan events like weddings, corporate retreats, or family reunions?

Accepted Answer

Absolutely! We specialize in event planning for destination weddings, corporate events, proposals, birthdays, and family reunions. From venue selection to logistics, we take care of every detail, ensuring a seamless and unforgettable experience.

Question 4

Are your tours fully customizable?

Accepted Answer

Yes! All our tours are private and can be adjusted to match your schedule, interests, and preferences. Whether you want to modify an existing itinerary or need a fully customized tour, we design experiences tailored to you. For those seeking a more comprehensive travel experience, we also provide full vacation planning and coordination, handling everything from accommodations and transportation to curated activities and dining reservations.

Question 5

What sets Trails apart from other travel agencies?

Accepted Answer

Trails is founded by travelers, for travelers. As native English speakers and experienced globetrotters, we understand the expectations of international travelers. Our local expertise, personalized approach, and seamless planning ensure that every experience is authentic, stress-free, and unique.

Question 6

How do I book a tour with Trails?

Accepted Answer

It’s easy! Simply contact us via our website, email, or WhatsApp. We’ll schedule a free consultation, discuss your travel plans, and create a custom itinerary or event proposal tailored to your needs.
To ensure availability, we recommend:

📌 Booking at least 24 hours in advance for day trips as our tours are highly sought after.
📌 Reaching out at least 2 weeks in advance for tailored journeys (3+ day itineraries) to allow for seamless planning.

That being said, we understand the excitement of last-minute travel and will always do our best to accommodate all requests.

Question 7

Do you arrange accommodations as part of your services?

Accepted Answer

Absolutely! As part of our comprehensive vacation planning and coordination, we can arrange luxury hotels, boutique stays, private villas, and unique accommodations that match your preferences and budget. We ensure that every stay aligns with the quality and comfort you expect.

Question 8

Are your tours suitable for families and children?

Accepted Answer

Yes! Our private tours are family-friendly and customizable to suit travelers of all ages. We can include child-friendly activities, flexible schedules, and accommodations that cater to families. Whether it’s a cultural tour, beach getaway, or adventure-filled trip, we make sure every family member has an enjoyable experience.

Question 9

What is your cancellation and refund policy?

Accepted Answer

We understand that unexpected changes can occur. Our cancellation policy varies depending on the type of tour or event booked. We offer full or partial refunds based on the cancellation notice period. Specific details will be provided at the time of booking. Feel free to contact us for more information regarding your reservation.

Question 10

Do you offer multi-city or country-combination tours?

Accepted Answer

Yes! We specialize in multi-city itineraries across Turkey, ensuring seamless travel between destinations like Istanbul, Cappadocia, Ephesus, Bodrum, and the Turkish Riviera. If you’re looking to combine Turkey with another destination, we can assist with planning and coordination.

Question 11

What is a long-term VIP car rental with driver?

Accepted Answer

Our long-term VIP rental service offers you exclusive use of a luxury vehicle (such as a Mercedes Vito or similar) with a professional driver for a period of one week or longer. This is ideal for business travel, family vacations, villa stays, and seasonal residents who want effortless mobility without the stress of driving. Contact us for exclusive offers!

Question 12

Can the vehicle and driver be on-call every day?

Accepted Answer

Yes. Your dedicated driver will be available during agreed hours each day. You can also request extended or 24/7 coverage for an additional fee. We tailor schedules based on your needs, from airport runs to daily errands and evening dining.

Question 13

How do I book a long-term VIP car with a driver?

Accepted Answer

Simply contact us with your preferred start date, duration, locations, and any special requests. We'll respond with a personalized offer within 24 hours.
📧 Email: info@trails.com.tr
 📞 WhatsApp: +90 850 441 3944